TREX is a professional services firm established in 2018, dedicated to delivering Training & Coaching, Mystery Shopping, Recruitment, and HR Consultancy services across Lebanon. Operating at the intersection of talent development and business solutions, TREX serves organizations seeking to remain competitive and individuals aiming to climb the success ladder. This Account Manager role is with a key client in the specialized security systems sector, managed through TREX’s recruitment and consultancy arm.
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Job Title: Account Manager at TREX Lebanon (Lebanon · Beirut)
Full Time
📍 Location: Beirut, Lebanon 🇱🇧
Company: TREX Lebanon
Apply nowPosition Overview: Account Manager (Fire Alarm & Security Systems)
TREX Lebanon is seeking a seasoned and results-driven Account Manager to oversee and develop client relationships within the specialized field of fire alarm and CCTV/security systems. This is a management-level role for a professional with a strong technical sales background, responsible for managing existing accounts, generating new business, and ensuring the successful delivery of integrated security solutions. The ideal candidate will bridge the gap between client security needs and technical execution, coordinating closely with engineering and installation teams to drive revenue and ensure client satisfaction.
Key Responsibilities
The successful candidate will be entrusted with the following core duties:
- Client Relationship Management: Manage and nurture long-term relationships with existing clients in the fire alarm and security systems sector, acting as their primary point of contact.
- Business Development: Proactively identify new business opportunities, generate leads, and secure contracts for fire alarm systems, CCTV, surveillance cameras, and integrated security solutions.
- Technical Sales & Proposals: Conduct client meetings to understand their security requirements, propose appropriate technical solutions, and prepare detailed technical/commercial proposals and quotations.
- Project Coordination & Execution: Coordinate closely with internal technical, engineering, and installation teams to ensure seamless project execution, adherence to safety standards, and timely delivery.
- Market & Pipeline Management: Monitor market trends, competitor activities, and emerging technologies. Maintain accurate records of all client interactions and sales opportunities using PIMS or CRM software.
- Negotiation & Post-Sales Support: Negotiate contracts to close sales while ensuring customer satisfaction. Provide post-sales support and ensure smooth handover to service and maintenance teams.
- Target Achievement: Consistently achieve assigned sales targets and revenue goals through strategic account management and new business acquisition.
Candidate Requirements (Mandatory)
| Requirement Category | Specific Qualification |
|---|---|
| Nationality & Residency | Lebanese national, currently residing in Lebanon. |
| Age Preference | Candidates between 30 – 45 years old are preferred. |
| Education | Bachelor’s degree or higher diploma in Business, Engineering, or a related field. |
| Experience | Proven experience in account management, technical sales, or business development, specifically within the fire alarm, security systems, or ELV (Extra Low Voltage) sector. |
| Technical Knowledge | Strong understanding of fire alarm systems, CCTV, surveillance technologies, and integrated security solutions. |
| Skills | Excellent communication, negotiation, presentation, and project management skills. Proficiency in CRM/PIMS software and strong analytical abilities. |
Ideal Candidate Profile
The ideal account manager for this role will be:
- A technical-commercial hybrid, equally comfortable discussing system specifications with engineers and negotiating contracts with clients.
- A proactive relationship builder with a proven track record of nurturing client accounts and generating new business within the security industry.
- Highly organized and process-driven, capable of managing complex projects from proposal through to handover.
- Market-aware and strategic, staying abreast of security technology trends and competitor activities to position solutions effectively.
Skills & Competencies
- Strong Communication & Presentation Skills
- Proficiency in CRM / PIMS Software
- Project Management & Coordination
- Analytical & Negotiation Skills
- Networking & Business Development Abilities
- Mentoring & Client Advisory Skills
Frequently Asked Questions (FAQs)
1. What specific products/systems will I be selling?
You will be managing accounts and selling solutions related to fire alarm systems, CCTV cameras, surveillance equipment, and integrated electronic security systems for commercial, industrial, or residential clients.
2. Is this a purely sales role or does it involve project management?
This is a blended role. While core responsibilities are in account management and sales, you will also be responsible for coordinating with technical teams and following up on project implementation, making project management skills essential.
3. What is PIMS software?
PIMS typically stands for Project Information Management System or a specialized CRM for project-based industries. Experience with such systems is listed as a plus, indicating the client values organized pipeline and project tracking.
4. Who is the end client?
TREX Lebanon is recruiting for a client in the fire alarm and security systems sector. The specific company name is not disclosed in this advertisement, which is common when a consultancy manages the initial recruitment phase. Details will be shared with shortlisted candidates.
How to Apply
If you are a Lebanese national with a strong background in technical sales and account management within the security systems industry, TREX Lebanon encourages you to apply.
Submit your application via the official listing:
👉 Apply for Account Manager Position