Join one of Saudi Arabia’s leading service providers and become part of a high-performance customer support team. This is a full-time, office-based role with competitive pay, growth opportunities, and medical benefits.
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Job TitleTabby Call Center Agent
📍 Location: Riyadh, Saudi Arabia
🏢 Company: SAED
💰 Salary: 6,800 SAR/month + up to 500 SAR allowance
About SAED
SAED is a prominent workforce solutions provider in Saudi Arabia, known for delivering high-quality staffing and operational support across industries. As part of its partnership with Tabby, SAED is recruiting Call Center Agents to manage customer interactions and uphold service excellence.
Job Overview
The Tabby Call Center Agent will handle inbound customer calls, resolve inquiries, and maintain high satisfaction levels. This role requires strong communication skills in both Arabic and English, a calm demeanor, and the ability to work under pressure.
Key Responsibilities
- Answer customer calls and provide accurate, clear information
- Resolve issues promptly and professionally
- Handle difficult customers with patience and tact
- Process inquiries efficiently and document interactions
- Follow company policies and service protocols
- Maintain high customer satisfaction and meet quality benchmarks
Job Benefits
- Salary: 6,800 SAR/month
- Monthly allowance: Up to 500 SAR (based on company policy)
- Medical insurance at major hospitals
- Career growth through performance-based promotions
- Work schedule: 5 days/week, 9 hours/day (including 1-hour break)
Job Requirements
| Category | Details |
|---|---|
| Education | High school, associate, or bachelor’s degree |
| Experience | Prior call center or customer service experience preferred |
| Languages | Fluent in Arabic and English |
| Skills | Communication, problem-solving, conflict resolution, listening, teamwork |
| Mindset | Positive, calm under pressure, customer-focused |
Preferred Candidate Profile
- Nationality: Saudi
- Location: Must reside in Saudi Arabia
- Career Level: Entry level or early professional
- Gender: Open to all
FAQs
Is this a remote or office-based role?
This is an on-site role based in Riyadh, Saudi Arabia.
Is prior experience mandatory?
Experience is preferred but not mandatory. Strong communication skills and a customer-first attitude are essential.
What languages are required?
You must be fluent in Arabic and English, both spoken and written.
Are there growth opportunities?
Yes. SAED offers promotion pathways for top-performing agents.
Is the monthly allowance guaranteed?
The 500 SAR allowance is subject to company policy and performance metrics.
What kind of calls will I handle?
You’ll manage inbound customer service calls related to Tabby’s services and support.
