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Sales Coordinator at Sky Wall General Trading LLC (UAE)

Sky Wall General Trading LLC is a dynamic company in Dubai’s robust construction sector, dedicated to delivering superior procurement solutions for construction and industrial applications. The company acts as a vital link, helping contractors and builders find better products and reliable supply chain partners for a wide range of construction materials.

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Position Overview: Sales Coordinator (Construction Materials)

Sky Wall General Trading is seeking two organized and proactive Sales Coordinators to join its team. This mid-career role is the operational engine of the sales department within the fast-paced construction materials industry. You will be the critical support link between the sales team, customers, suppliers, and logistics, ensuring seamless order processing, accurate documentation, and exceptional customer service for contractors, builders, and project managers.

Key Responsibilities

The successful candidates will be entrusted with the following core coordination duties:

  • Sales Operations Support: Coordinate daily sales activities, including preparing quotations, Bills of Quantities (BOQs), material submittals, sales orders, delivery notes, and invoices.
  • Customer & Supplier Liaison: Handle customer inquiries on materials (cement, steel, waterproofing, etc.). Communicate with suppliers for pricing, lead times, and availability.
  • Order & Logistics Tracking: Track order status from placement to delivery, coordinating closely with warehouse and logistics teams to ensure timely dispatch to project sites.
  • Documentation & Tender Support: Maintain accurate records of stock, pricing, and specs. Support tender submissions by organizing documents, pricing sheets, and compliance certificates.
  • Systems & Reporting: Maintain and update CRM systems, customer databases, and generate sales reports. Coordinate with the finance department for payment follow-ups and credit approvals.
  • Technical & Marketing Assistance: Assist with technical documents, product catalogs, and basic marketing activities like preparing promotional materials.

Candidate Requirements

Requirement CategorySpecific Qualification
Industry ExperienceMinimum 3+ years of experience in sales coordination, customer service, or office administration within the construction or building materials industry.
Technical KnowledgeStrong understanding of construction materials (e.g., cement, steel, aggregates), product categories, and industry terminology.
Technical SkillsProficiency in MS Office (Excel, Word, Outlook) and CRM tools. Ability to read basic technical drawings or BOQs is preferred.
Personal AttributesMust be detail-oriented, highly organized, proactive, and customer-focused with strong problem-solving and multitasking abilities.
Age PreferenceCandidates between 20 – 30 years old are preferred.
EducationBachelor’s degree in Business, Civil Engineering, or a related field is preferred.

Ideal Candidate Profile

The ideal coordinator for this role will be:

  • The organized backbone of the sales team, thriving on managing multiple tasks and ensuring nothing falls through the cracks in a fast-moving environment.
  • clear and effective communicator who can confidently interact with demanding contractors, technical sales staff, and suppliers.
  • Proactive and anticipatory, able to foresee the sales team’s needs and address customer inquiries with speed and accuracy.
  • Commercially and technically curious, with a genuine interest in construction products and the project lifecycle.

Frequently Asked Questions (FAQs)

1. Is a Civil Engineering degree required?

No, it is preferred but not mandatory. A degree in Business or a related field is also acceptable. However, practical experience and knowledge of construction materials are essential.

2. What does a typical day involve?

Your day will involve processing orders, answering customer calls/emails about product specs and delivery, updating the CRM, preparing quotes, chasing logistics for delivery updates, and supporting the sales team with documentation for ongoing projects or tenders.

3. Is this a sales role with targets?

This is primarily a coordination and support role, not a direct sales role with individual revenue targets. Your performance is measured by the efficiency, accuracy, and smoothness of the sales process you enable for the team.

4. What is the career path for a Sales Coordinator here?

With proven performance, this role can lead to positions such as Senior Sales Coordinator, Inside Sales Representative, Key Account Coordinator, or Supply Chain Coordinator within the company.

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