Al-Futtaim Automotive is a pioneering division of the Al-Futtaim Group, a family business with over 90 years of heritage and operations spanning 18 countries. As a leader in the automotive industry, Al-Futtaim represents some of the world’s most iconic brands and is committed to enriching customers’ lives through innovative mobility solutions. The Global Aftersales division ensures that customers receive exceptional service and genuine parts long after their vehicle purchase.
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Job Title: Parts Sales Supervisor Job in Al Ain – Al-Futtaim Automotive | Trade Point
Full Time
📍 Location: Al Ain, UAE 🇦🇪
Company: Al-Futtaim Group
Apply nowPosition Overview: Parts Sales Supervisor – Trade Point
Al-Futtaim Automotive is seeking a strategic and results-driven Parts Sales Supervisor to lead operations at the Trade Point Counter in Al Ain. This role is focused on driving sales and distribution of OEM and aftermarket spare parts, tyres, and batteries to maximize revenue and profitability. You will be responsible for managing daily operations, developing new business opportunities with independent workshops, leading a high-performing team, and ensuring exceptional customer service. This is an ideal opportunity for a seasoned parts professional with strong leadership acumen and deep market knowledge.
Key Responsibilities
The successful candidate will be entrusted with the following core leadership and operational duties:
- Sales Leadership & Revenue Growth: Lead the sales and distribution of OEM and aftermarket spare parts, tyres, and batteries to achieve financial targets, budgets, and profitability objectives for the Al Ain Trade Point location.
- Operational Management: Oversee the day-to-day operations of the Trade Point Counter (TPC), ensuring efficiency, inventory discipline, compliance with company processes, and adherence to audit requirements.
- Business Development: Identify and develop new business opportunities, expand relationships with independent workshop customers, and drive customer retention through exceptional service.
- Team Supervision & Development: Supervise, coach, and develop the TPC team to drive performance, alignment with business goals, and professional growth.
- Customer Relations: Handle customer complaints effectively, ensuring high levels of satisfaction and building long-term loyalty.
- Reporting & Strategy: Prepare regular performance reports, forecasts, and business updates for stakeholders. Collaborate with Regional/National Managers on strategy and performance improvement initiatives.
Candidate Requirements (Mandatory)
| Requirement Category | Specific Qualification |
|---|---|
| Education | Bachelor’s or Master’s Degree in Business Administration, Supply Chain, Engineering, or a related field is preferred. |
| Industry Experience | Extensive industry knowledge in the OEM/OES and aftermarket parts business, including pricing strategy, margin management, and revenue growth. |
| Market Knowledge | Proficient in local market dynamics and strong business acumen within the UAE automotive aftersales sector. |
| Leadership Skills | Proven ability to lead, coach, and develop a team, drive performance, and ensure goal alignment. |
| Customer & Relationship Management | Demonstrated ability to build and maintain strong relationships with independent workshops, handle complaints, and drive customer retention. |
| Operational Expertise | Experience managing daily operations, inventory discipline, reporting, budgeting, compliance, and achieving profitability targets. |
Ideal Candidate Profile
The ideal supervisor for this role will be:
- A commercially astute leader with a deep understanding of parts sales dynamics, pricing, and margin optimization.
- A relationship-builder and problem-solver who can engage effectively with independent workshops and resolve customer issues with professionalism.
- A motivating coach and mentor who can inspire a team to exceed targets and grow professionally.
- Organized and adaptable, with strong project management skills and the ability to manage complexity in a fast-paced environment.
What Al-Futtaim Automotive Offers
- Prestigious Brand: Work with a market-leading automotive group representing world-class brands.
- Career Development: Extensive opportunities for growth within a diverse and inclusive organization of over 33,000 employees.
- Supportive Environment: A culture guided by core principles of Respect, Excellence, Collaboration, and Integrity.
- Impactful Role: Direct influence on the profitability and growth of the Trade Point business in Al Ain.
Frequently Asked Questions (FAQs)
1. What does “Trade Point Counter” mean?
The Trade Point Counter (TPC) is a dedicated sales channel focused on providing OEM and aftermarket parts directly to independent workshops and trade customers, not just to internal workshop clients.
2. Is this a purely operational role or does it involve business development?
This is a hybrid role with significant emphasis on business development. While operational management is core, expanding relationships with independent workshops and driving new business is a key success metric.
3. What types of parts will I be selling?
You will be responsible for a portfolio including OEM (Original Equipment Manufacturer) parts, high-quality aftermarket alternatives, tyres, and batteries.
4. What are the key performance indicators (KPIs) for this role?
KPIs will include revenue targets, profitability margins, customer retention rates, team performance metrics, and independent workshop account growth.
How to Apply
If you are an experienced parts professional with leadership experience and deep knowledge of the UAE automotive aftersales market, Al-Futtaim Automotive encourages you to apply.
Submit your application via the official listing:
👉 Apply for Parts Sales Supervisor – Trade Point Position