Call Center Representative at AQ Enterprises (Pakistan)

AQ Enterprises is a dynamic marketing and outsourcing firm based in Rawalpindi, founded by seasoned digital marketing executives. The company leverages deep industry expertise to bridge the needs of publishers and advertisers, focusing on delivering measurable success through innovative outreach and client engagement strategies.

Position Overview: Call Center Representative

AQ Enterprises is seeking 20 motivated and results-driven individuals to join their dynamic team as Call Center Representatives. This entry-level sales role is focused on proactive outbound communication, introducing prospective clients to beneficial programs or services they may be eligible for. Success in this position relies on your excellent communication skills, persuasive ability, and a genuine desire to help clients while achieving sales targets in a supportive and incentivized environment.

Key Responsibilities

The successful candidates will be entrusted with the following core duties:

• Outbound Sales Calls: Proactively contact potential clients via phone to introduce services, explain benefits, and identify eligibility.
• Client Engagement & Persuasion: Utilize excellent communication and persuasive skills to engage prospects, overcome objections, and generate interest.
• Quality Assurance & Compliance: Adhere strictly to all call scripts, data verification procedures, and compliance standards to ensure high-quality interactions.
• Customer Service & Problem-Solving: Provide top-notch service by handling client questions, resolving basic issues, and ensuring a positive experience.
• Process Improvement: Actively share feedback and ideas with the team to improve call efficiency, scripts, and overall campaign performance.

Candidate Requirements

Requirement Category	Specific Qualification
Education	High school diploma or equivalent is required. An associate or bachelor’s degree is preferred.
Experience	Prior experience in a call center, telemarketing, or customer service role is an advantage, but the role is open to motivated individuals.
Skills	Excellent verbal communication, persuasive ability, and active listening skills. A customer-service orientation and resilience are key.
Location	Must be a resident of Islamabad or Rawalpindi, Pakistan.
Mindset	Must be results-driven, coachable, and a team player who thrives in a target-oriented environment.

Ideal Candidate Profile

The ideal representative for this role will be:

• A confident and articulate communicator with a clear, persuasive phone manner.
• Goal-oriented and self-motivated, driven by both personal achievement and team success.
• Resilient and adaptable, able to handle rejection positively and persist in a high-call-volume environment.
• Detail-oriented and compliant, understanding the importance of following processes and maintaining quality standards.

Salary, Incentives & Benefits

• Base Salary: 30,000 to 100,000 PKR per month, with earning potential heavily tied to performance and incentives.
• Bonus Structure: Beneficial bonus plans on top of the base salary.
• Additional Benefits: Attractive title progression plans, banking facilities, and a pleasant working environment.

Walk-in Interview Details

Company: AQ Enterprises / Corvus Outsourcing
Address: Second Floor, EVS Building (above Bank AlFalah, opposite NADRA Registration Center), Rehmanabad, Murree Road, Rawalpindi.
Days: Monday to Saturday
Time: 7:00 PM to 11:00 PM

Note: Candidates are encouraged to attend the walk-in interviews during the specified hours with their updated CV and relevant documents.

Frequently Asked Questions (FAQs)