First Emirates Computers & Technical Services is a trusted name in Abu Dhabi’s tech and service landscape, offering tailored solutions in IT support, systems integration, and customer service. With a commitment to operational excellence and client satisfaction, the company is expanding its administrative team to support growing service demands across the UAE.
As part of this expansion, First Emirates is hiring a full-time Admin Customer Service professional to join its office in Abu Dhabi. This is a mid-career opportunity ideal for candidates with a strong communication background and a proactive, sales-oriented mindset.
Table of Contents
Job title : Admin Customer Service
Full-Time · Mid-Career · Apply Now
📍 Location: Abu Dhabi, UAE
🏢 Company: First Emirates Computers & Technical Services
Role Overview: Admin Customer Service
The Admin Customer Service role is central to maintaining smooth communication between clients, sales teams, and technical departments. You’ll be responsible for handling calls, managing records, and supporting lead generation efforts—all while ensuring a professional and responsive customer experience.
This position is best suited for individuals who are organized, tech-savvy, and confident in client-facing interactions.
Key Responsibilities
- Handle incoming and outgoing sales calls with professionalism and clarity
- Follow up with clients to generate leads and maintain engagement
- Manage office records, documentation, and filing systems
- Coordinate with sales and technical teams to ensure timely service delivery
- Support daily administrative tasks and assist in client communications
- Maintain a positive and service-oriented attitude in all interactions
Requirements
- Minimum 2+ years of experience in customer service or administrative support
- Strong communication skills in English (Arabic is a plus)
- Basic proficiency in computer applications (MS Office, CRM tools preferred)
- Sales-oriented mindset with the ability to identify and pursue leads
- Prior UAE work experience is preferred
- Ability to work independently and as part of a team
- Organized, punctual, and detail-oriented
Career Level & Work Environment
This is a mid-career role offering stability, growth, and exposure to a fast-paced technical services environment. You’ll work closely with internal teams and external clients, gaining valuable experience in customer relationship management and office coordination.
Why Join First Emirates?
- Be part of a reputable tech and service company in Abu Dhabi
- Gain exposure to client-facing and administrative operations
- Work in a collaborative and supportive office environment
- Opportunity to grow within a dynamic and expanding organization
- Contribute to customer satisfaction and business development
FAQs
Is this a remote or office-based role?
Office-based, located in Abu Dhabi.
Is UAE experience mandatory?
Preferred, but not mandatory for strong candidates.
What kind of clients will I interact with?
Mostly corporate and technical service clients across the UAE.
Is this a sales role?
It includes sales support and lead generation, but is primarily administrative and customer service focused.
What tools will I use?
Basic office software (MS Word, Excel), CRM platforms, and internal communication tools.
Ready to Apply?
If you’re a proactive communicator with a knack for organization and client service, this is your chance to join a growing technical services firm in Abu Dhabi.
Apply now